Privacy Policy

Data we collect

We collect information that you provide directly to us and information that is automatically collected when you use our website:

• Contact form submissions: When you contact us through our contact form, we collect your name, company (optional), email address, and project details.
• Technical logs: We automatically collect technical information including IP address, browser type and version, device information, operating system, referral source, pages visited, time and date of visit, and other usage data for security and reliability purposes.
• Analytics data: If you consent via our cookie banner, we use Google Analytics to collect information about how you interact with our website, including pages viewed, time spent on pages, and navigation patterns. This data is anonymized and aggregated.

Legal basis for processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data based on the following legal bases:

• Legitimate Interest: We process contact form data and technical logs based on our legitimate interest in responding to inquiries, maintaining website security, preventing fraud, and improving our services.
• Consent: We process analytics data based on your explicit consent, which you provide through our cookie banner. You may withdraw your consent at any time.
• Legal Obligation: We may process personal data to comply with applicable laws, regulations, or legal processes.

How we use data

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To communicate with you about our services, including responding to your questions and requests
• To maintain and improve website security, including rate limiting, abuse prevention, and fraud detection
• To analyze website usage and improve user experience (only when you have consented to analytics)
• To comply with legal obligations and protect our legal rights
• To detect, prevent, and address technical issues and security threats

Data sharing and recipients

We may share your personal data with the following categories of recipients:

• Service Providers: We use third-party service providers to help us operate our website and provide services, including:
  • Hosting providers for website infrastructure
  • Email service providers for communication
  • Google Analytics (as a data processor) for website analytics, only when you have consented
• Legal Requirements: We may disclose personal data if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction.

We do not sell, rent, or trade your personal data to third parties for their marketing purposes. All third-party service providers are contractually obligated to protect your personal data and use it only for the purposes we specify.

Data retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

• Contact form submissions: We retain contact form data for up to 3 years after your last communication with us, or until you request deletion, whichever comes first. This allows us to maintain business records and respond to follow-up inquiries.
• Technical logs: We retain technical logs (IP addresses, access logs) for up to 12 months for security and troubleshooting purposes.
• Analytics data: Google Analytics data is retained according to Google's data retention policies (typically 14-26 months). You can learn more about Google Analytics data retention in Google's Privacy Policy.

When personal data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.

Cookies and tracking technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and how you use our website:

• Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas. These cookies cannot be disabled.
• Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics for this purpose, but only if you consent via our cookie banner.

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website. You can manage your cookie preferences using our cookie consent banner, which appears when you first visit our website.

For more information about Google Analytics cookies, visit Google's Privacy Policy.

Your data subject rights (GDPR/CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you and receive a copy of that data.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing: You have the right to request that we limit how we use your personal data in certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You have the right to object to processing of your personal data based on legitimate interests. We will stop processing unless we have compelling legitimate grounds.
• Right to Withdraw Consent: Where we process your personal data based on consent, you have the right to withdraw your consent at any time. This does not affect the lawfulness of processing before withdrawal.
• Right to Non-Discrimination (CCPA): If you are a California resident, you have the right not to be discriminated against for exercising your privacy rights.

To exercise any of these rights, please contact us at services@devops-corp.com. We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

Security measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• Encryption of data in transit using TLS/SSL protocols
• Secure hosting infrastructure with regular security updates
• Access controls and authentication measures to limit access to personal data
• Regular security assessments and monitoring
• Incident response procedures to address potential security breaches

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

In the event of a data breach that may affect your personal data, we will notify you and relevant supervisory authorities as required by applicable law.

Children's privacy

Our website is not intended for children under the age of 16 (or 18 in some jurisdictions). We do not knowingly collect personal data from children without parental consent.

If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us immediately. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to delete that information from our servers.

International data transfers

Your personal data may be transferred to and processed in countries other than your country of residence, including Israel, the United States, the European Union, and the United Kingdom. These countries may have data protection laws that differ from those in your country.

When we transfer personal data from the EEA or UK to countries that are not recognized as providing an adequate level of data protection, we implement appropriate safeguards, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• The UK Addendum to the European Commission's Standard Contractual Clauses (where applicable)
• Other legally recognized transfer mechanisms

By using our website, you consent to the transfer of your personal data to these countries.

Jurisdiction-specific notices

Complaints and contact information

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, or if you wish to exercise your data subject rights, please contact us:

For privacy-related complaints, you may also contact your local data protection authority. Contact information for supervisory authorities is provided in the "Jurisdiction-Specific Notices" section above.

Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date at the top of this page
• Providing notice via email for significant changes (if we have your contact information)

Material changes will be effective immediately upon posting, unless otherwise stated. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal data.

Contact

If you have any questions about this Privacy Policy, please contact us:

Email: services@devops-corp.com